This policy explains how Mobile Sauna Therapy (“we,” “us,” “our”) handles personal information when you use mobilesaunatherapy.com, contact us, or book a rental. It is written for clarity and is not a substitute for legal advice.
1. Who we are
Mobile Sauna Therapy provides mobile sauna rentals delivered in the South Lake Tahoe and Carson Valley area. Contact: [email protected].
2. Information we collect
Information you provide
- Contact form: name, email, phone (optional), and message.
- Booking: name, email, phone, approximate guest count, delivery location, package choice, rental dates, and optional notes.
- Liability waiver: typed signature (legal name), acknowledgments, and related booking details.
- Quote or email requests: whatever details you choose to send us.
Information collected automatically
- Basic technical data such as IP address, browser type, device information, pages visited, and approximate location derived from IP — typically via our hosting provider (Cloudflare).
- Cookies or similar storage needed to operate the site (for example, a temporary preview-access cookie if the coming-soon gate is enabled).
Payment information
Payments are processed by PayPal. We do not receive or store your full card number or bank credentials. PayPal may share limited transaction details with us (such as payment status, amount, and PayPal transaction/order identifiers) so we can confirm and fulfill your booking.
3. How we use information
- Respond to inquiries and provide customer support
- Process bookings, deliveries, waivers, and confirmations
- Communicate about your rental, schedule changes, or safety information
- Prevent fraud, enforce our Terms, and protect our rights and property
- Improve the website and operations
- Comply with law and keep business records
We do not sell your personal information.
4. How we share information
We share information only as needed to run the business, including with:
- PayPal — payment processing
- Email delivery providers (such as Resend) — booking confirmations, contact messages, and waiver copies
- Cloudflare — website hosting, security, and performance
- Service providers who help us operate (for example, IT or professional advisors) under confidentiality obligations
- Authorities when required by law or to protect safety and rights
5. Cookies and similar technologies
We use cookies or local storage that are necessary for the site to function (for example, session or access cookies). If we add analytics or advertising tools later, we will update this policy and, where required, provide additional notice or choices.
6. Retention
We keep personal information as long as needed for the purposes above — including booking history, waiver records, payment references, and communications — and as required for legal, tax, or accounting obligations. When information is no longer needed, we delete or de-identify it when practical.
7. Security
We use reasonable administrative and technical safeguards appropriate to a small business website. No method of transmission or storage is 100% secure. Please use a strong unique password on your PayPal account and contact us if you suspect unauthorized use of your information with us.
8. Children’s privacy
Our services are directed to adults. You must be at least 18 to book. We do not knowingly collect personal information from children under 13. If you believe a child provided information to us, contact us and we will delete it.
9. California privacy rights
If you are a California resident, you may have rights under California law to request access to, correction of, or deletion of certain personal information, and to know the categories of information we collect and share. We do not sell personal information. To make a request, email [email protected] with “Privacy Request” in the subject line. We may need to verify your identity before fulfilling a request. Some records (such as signed waivers or completed transactions) may need to be retained as required by law or for legitimate business purposes.
10. External links
Our site may link to third-party services (including PayPal). Their privacy practices are governed by their own policies.
11. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after an update means you accept the revised policy.
12. Contact
Questions about privacy: [email protected].